Director of Global Sales Enablement

Perforce develops DevOps tools that improve software quality and security as well as team productivity for several of the world’s leading companies, such as PIXAR, CD Projekt Red, NASA, Verizon, Honda, NVIDIA.

Position Summary:

At Perforce, Sales Excellence is at the core of everything we do. The Director of Global Sales Enablement contributes to enabling the strategic direction of the sales force by making sure that the sales team has all the knowledge, skill and understanding of our sales process and tools to be successful. This role is responsible for the entire lifecycle of our sales and learning journey. From new hire onboarding, to change management and ongoing training, we believe in the journey and continuous improvement. This is a key leadership role that will drive the transformation of Perforce’s sales enablement environment to a streamlined, outcome focused, and certification-style of learning. We are a high energy organization and we are looking for someone who can communicate at the executive level but who can also drive action and understand the details in order to make sure all enablement programs are a success.

Responsibilities:

• Establishes the short-term and long-term learning strategies for the organization and oversees the implementation of those strategies by all team members
• Leads the integration of complex business factors and new work processes to develop and implement long-term strategic training plans, policies, and procedures to support and achieve business objectives
• Takes lead in addressing issues regarding training design and delivery
• Accountable for related performance objectives and dashboards that quantify the success of the programs offered
• Collaborates with executives to identify training needs and develop strategic programs to best address requirements
• May contribute to the hiring, staffing and maintaining of a diverse and effective workforce in the enablement team
• Viewed both internally and externally as an expert on training and development research, learning and motivation theory, and new materials, methods, and techniques that ensure optimal level of training delivery initiatives
• Initiates on-going business improvement reviews and identifies resources to lead such activities.
• Regularly leads discussions with senior leadership concerning emerging strategic initiatives such as reducing new hire ramp time, reducing new hire and post-classroom training needs, performance and quality management initiatives and support for deployment of new business process initiatives
• Maintains communication with internal and external customers to ensure effectiveness of training
• Applies influence and negotiation skills to drive business results
• Collaborates with key stakeholders both internal and external. Serves as important liaison to external contacts (customers and vendors)
• Oversees and contributes to the creation of training content that will be implemented globally throughout the regions while ensuring the content and delivery of training materials are appropriately tailored to the specific audience (regional and local country considerations)

Requirements:

• 10+ years of relevant experience or equivalent combination of education and work experience
• 8+ years leadership experience
• Understands and has implemented Sales Enablement technology to support learning (Training tools, LMS systems)
• Has successfully led both enablement and events management for a mid-sized sales organization (100 – 300 staff)
• Able to manage a team, both direct and matrix, of multiple training or development programs that are extremely complex in nature where analysis of situations or data requires an evaluation of intangible factors
• Understand how to navigate long term objectives and business requirements for success. Ability to analyze long-term impact of new or anticipated strategies and decisions, diagnose and resolve ambiguous problems, and can lead rigorous process and service improvement programs
• High energy and can-do attitude
• Ability to interface at all levels of the organization
• Strong analytics skills and understands how to measure enablement and event success
• Strong time management’s practices and program management acumen