Senior AV Engineer

Who We Are:

At Synopsys, we’re enthusiastic learners and seasoned inventors. We’re makers and visionaries who make technology safer. We’re innovators who develop the software and hardware that drive the world’s high-performing chips for amazing things like autonomous vehicles, smart homes, and machines that learn. We’re architects of tomorrow’s workforce, shaping the future of innovation and excellence. We embrace diversity as a company, so we can create solutions that serve not just technology but the humans behind it.

What will you do:

As a tech-savvy and passionate Senior AV Engineer with the Synopsys Unified Communications Team, you will be part of a group responsible for all collaboration tools and processes around the organization. You will have the opportunity to let your skills shine on our Headquarter campus in Sunnyvale, CA and partner with our global teams with a focus on collaboration tools and processes. A day in the life of a Senior AV Engineer:

• Guide more junior peers on best practices for technical troubleshooting of equipment
• Evaluation of AV (Audio Visual) hardware and software solution to assess fit with organizational standards and goals
• Assist with various project designs for collaboration initiatives (automation for license application license management, monitoring data for consumption of service, new conference room configurations, new office designs for AV, etc…) Interaction with top executives for support requests and resolutions
• Investigation, installation, acquisition, modification and support of operating systems, databases and utilization software as applicable for the Collaboration team environment
• Plans, conducts and directs the understanding of business problems or potential new solutions that can be solved with automated systems.
• Plans, designs, acquires and implements video conferencing and more robust audio-visual systems.
• Partner with key internal teams for large events as an AV expert showcasing the flexibility of the systems to support key initiatives.

Required Skills

• Bachelor’s degree or 5 years equivalent experience within a technology-based program or industry
• Excellent problem-solving skills, strong logical reasoning, and solution-oriented mindset
• Fundamental understanding of common Information Technology tools, collaboration tools and automation architecture – Office 365, Zoom, MS Teams, Neat, Poly, ServiceNow, etc.
• Excellent English writing and speaking skills
• Ability to articulate tough situations and technical details in an easily understood manner
• In-depth understanding of conference room technology and standard use cases (including Crestron, Biamp, VoIP, etc.)
• Ability to quickly review a situation and clearly respond
• Fundamental understanding for common ticket resolution processes and SLAs
• Experience in architecting solutions to meet global business needs in the IT collaboration and communications space (with a focus on potential automation)

Soft Skills

• Energetic and capable of learning new technologies as necessary
• Team player – able to work independently with minimal supervision
• You genuinely care (about others, about doing a good job, about minute details, and about yourself)
• You take ownership of projects and tasks assigned to you with little to no supervision and have pride in the quality of your work
• Calm under pressure when working with internal customers ranging from a standard user to our top executives.
• Embodies the Synopsys “Yes, If” mindset regardless of audience or opportunity; this means answering challenges with “Yes, If” rather than “No, because” attitude.

Desired Skills

• Understanding of Cloud Calling Telephony Services (Zoom Phone)
• Understanding of standard order processing and associated support tasks
• Fundamental understanding of common networking principles and troubleshooting
• Experience providing remote support via online meeting tools
• Ability to create, interpret and modify network/cabling diagrams
• Personal experience architecting custom automation solutions, Python preferred.