IT -Sr Systems Engineer

Need experience in Linux environments and proficiency in tasks such as shell scripting.

• Direct and perform tasks related to solving operational issues within the data center
• Analyze and design operations that will improve workflow, handle equipment layout, and help ensure accident prevention
• Support operations, including the physical layout of equipment.

• Document existing operational processes, equipment, and processes.
• Utilize a framework for monitoring tools, escalating key issues, and ensuring timely service implementation.
• Diagnoses/troubleshoots/installs/repairs all software, hardware, and components.
• Installing, Basic Configuring, and Troubleshooting Networking Equipment: Routers and Switches.
• Good understanding of the OSI Model and TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP, SMTP, FTP, TFTP)
• Configure Terminal Servers for out-of-band management

• Manage daily issues, including daily health checks of servers and processes, working closely with end-users, development teams, and Infrastructure teams to prioritize, resolve, and mitigate outages.
• Server installation and maintenance (rack and stack, label, HDD, memory, CPU, RAID batteries, NICs, etc.)
• Able to review design documentation & validate equipment deployment according to plans
• Network installation and maintenance (rack and stack, label, cabling, parts replacement, etc.)
• The site builds and refreshes while meeting current quality standards
• Interact with onsite staff and vendors for hardware replacement, delivery, and diagnostics.
• Perform operational tasks associated with data center implementation, migration, deployments, cabling, rack, and stack.

• Responsible for assisting with all projects and repairs throughout the data center.
• Participate in an on-call rotation and provide hands-on coverage during maintenance.
• Excellent data center organization skills and meticulous attention to detail.
• Familiarity with fiber and copper network cabling, including IP and SAN deployments.
• Responsible for maintaining acceptable ticket loads and incident SLAs.
• Follow documented escalation procedures.
• Sync with global teams on various tasks and upcoming initiatives.
• Understand and adhere to documented policies, processes, and procedures
• Assist with process improvement initiatives and documentation of policies, processes, and procedures, including runbooks.
• Must be able to lift and move 50-pound