Application Engineer, EMEA Field Engineering and Service, Fluids (m/f/d)

ANSYS is the global leader in engineering simulation, helping the world’s most innovative companies deliver radically better products to their customers. By offering the best and broadest portfolio of engineering simulation software, ANSYS helps companies solve the most complex design challenges and engineer products limited only by imagination.

SUMMARY

The Application Engineer II is responsible for leveraging advanced-level engineering knowledge and relationships to support regional accounts with significant impact on software revenue, as well as for helping customers to solve complex engineering problems using ANSYS software products. The role encompasses all the technical support of our customers, the provision of technical credibility in supporting our sales campaigns, and the delivery of professional services in most advanced customer engagements. The specialization is within the Computational Fluid Dynamics (CFD) application group, with potentially cross-discipline solution aspects

RESPONSIBILITIES

• Improve customer satisfaction and productivity in using ANSYS products by providing technical support
• Develop and document best practices in their area of expertise
• Own the customer problems, proactively engage with selected accounts to provide comprehensive solutions
• Gather customer requirements to support the improvement of ANSYS Products
• Delivery of professional services for global projects which might include collaborative work with other field engineers in the same or different disciplines
• Instruct training classes of various levels on the usage of ANSYS products
• Work independently to analyze technical needs, requirements, and state of a customers’ current infrastructure, operations, and engineering workflows
• Articulate ANSYS’ value proposition
• Create and demonstrate simulation solutions to streamline customer workflows
• Learn from customer activities – industry specific applications, key business initiatives…
• Participates in internal corporate initiatives to share knowledge and best practices, inside the discipline and cross-disciplines
• Other duties as assigned

MINIMUM QUALIFICATIONS

• BS in engineering or other technical discipline
• Minimum 3 years of experience in an engineering environment
• Demonstrated skills in CFD tools, especially ANSYS software, for different types of applications such as external aerodynamics, heat transfer (radiation, convection, conduction), HVAC, multiphase flows, etc.
• Strong interpersonal and communication skills, with the ability to facilitate and conduct webinars and presentations to customers
• Ability to work on multiple projects which are complex in nature and across diverse teams and locations
• Demonstrated skills in writing and presenting in fluent English
• Ability to travel

PREFERRED QUALIFICATIONS

• MS or PhD preferred
• Ability to travel up to 40%
• Experience using ANSYS Fluent is a plus, specifically on external aerodynamics and/or thermal applications
• Fluent in English and German