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Customer Program Manager

Customer Program Manager
by Admin on 11-07-2023 at 12:00 am

  • Full Time
  • Milpitas, CA
  • Applications have closed

Website Alphawave Semi

The Opportunity

We’re looking for the Wavemakers of tomorrow.

ASIC Customer Program Manager

At Alphawave Semi, we design, develop, and deliver advanced semiconductor solutions for a range of verticals and industries. Our custom SoC division delivers ASICs in the most advanced technology nodes and enjoys close partnerships with all leading silicon foundries. Our ASICs are also seen in satellite communication systems, IoT and extreme low-power mobile devices. We are leaders in high-speed networking and memory interface IP. With our expertise in package-silicon codesign, we belong to the technology elite that can deliver leading-edge products based on advanced technology and packaging.

We have a global presence with multiple development centers in North America, EMEA, China, Taiwan, and India. To support our growth and expansion plans, we are seeking to hire exceptional talent to join our Milpitas Office. You will lead customer engagements and new product programs that are critical to the success of the business unit. You will collaborate with a diverse, global team that is on a mission to deliver world-class SoC products and programs.

What You’ll Do:

  • Take SoC products through the Product Lifecycle (PLC) from Concept, through Planning, Development, Prototyping and Testing, Pilot Production to release to Mass Production
  • Support pre-sales/business teams to win new designs & expand Alphawave Semi’s footprint.
  • Understand the customer’s IC development requirements and roadmaps and scope and develop execution plans for their devices/systems.
  • Program planning, schedules, budgeting, risk assessment, resource planning and management, and tracking customer activities associated with the programs.
  • Track program financial performance as a function of our deliverables and expense profile
  • Review, disposition and communicate changes in scope / schedule / expense.
  • Plan and manage delivery of engineering samples (ES), customer samples (CS) and NPI volume ramp.
  • Manage customer feedback and work with the team to ensure customer expectations are exceeded.
  • Conducts regular meetings to ensure customers and internal teams are clear on expectations and problem-solving actions are in place to address issues in a timely manner.
  • Maintain adequate technical depth and managerial skill to address program and product issues.
  • Maintain management and key stakeholder alignment.
  • Present status of your assigned program to executive management during program reviews

What You’ll Need:

  • Bachelors’ or Masters’ Degree in Electronics/Electrical/Computer Engineering with 5 or more years of relevant experience in a semiconductor or electronics product company
  • Technical appreciation of ASIC/SoC flows (front end and backend development processes, product and test engineering, char and validation, hardware/software design)
  • Customer and program management skills, ability to organize information for internal/external consumption.
  • Knowledge of Microsoft Project and Office Tools and other program management tools for use in complex semiconductor programs
  • Able to motivate and energize teams and lead by influence in a matrixed organization.
  • Strong communication skills and the ability to keep calm and make progress in high stress situations.

“Hybrid work environment”

As part of our commitment to the well-being and satisfaction of our employees, we have designed a comprehensive benefits package that includes:

  • Health Insurance
  • Retirement Savings
  • Paid time off

Diversity & Inclusivity

Alphawave Semi is based out of one of the most diverse countries in the world. This includes differences related to race, ethnicity, national origin, gender, gender expression and presentation, sexual orientation, religion, age, ability and socioeconomic status. To us, diversity is one our strongest assets to our organization. We commit ourselves to promoting the recognition and appreciation of our diverse and rich culture. We believe that it is critical to our success to promote freedom of thought and opinion in a respectful environment. The decisions we make are rooted by respectfully considering each other’s thoughts and opinions and by working towards a greater common goal.

Accommodation

Alphawave Semi is an equal opportunity employer and welcomes applications from all qualified individuals, including visible minorities, Indigenous People, and persons with disabilities. We welcome and encourage applications from people with disabilities. If as a qualified job applicant, you request accommodation, Alphawave Semi will consult with you to provide reasonable accommodations according to your specific needs. If you wish to make a request, you will be provided an opportunity if you’re applications is selected to proceed in our hiring process.

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