FAE Europe (Field Application Engineer)
Website Soitec
Introduce Soitec and context of the position
Soitec is a company listed on the CAC Next 20 index of the Paris Stock Exchange which operates upstream of the microelectronics value chain. Our innovative semiconductor materials are essential to the operation of smartphones and the deployment of 5G. They also offer numerous opportunities for connected automobiles, electric and autonomous vehicles and embedded intelligence in connected objects.
This position gives us an incredible responsibility, which inspires us every day: making possible the massive adoption of technological innovations while considerably limiting their environmental impact, in a logic of responsible innovation and sustainable development.
What does the job consist of?
Do you know how to translate “Customer satisfaction”?
Motivated to be a key player in achieving this permanent objective with our European customers? (without mentioning them, we can say that these are the major players in the microelectronics industry in Europe and in the world)
FAE’s job is to connect and listen to our customers, to provide answers to their technical requests, whether recurring or specific, and to their complaints too…
Concretely, this involves meeting them regularly, on their sites (visits) or on ours (audits), understanding them and being able to translate their expectations and standards within Soitec.
Your contacts will be varied: externally, it is mainly the technical and quality departments of customers, internally we find Quality, but also Product Managers or Sales.
This position is one of the rare ones that allows you to work on all Soitec products and markets, to be as close as possible to the applications and products developed by our customers and thus to have a broad vision of our sector of activity. .
Requirements & qualifications
You have engineering and/or university training in the fields of materials or microelectronics with professional experience of at least 10 years
You are recognized for your communication skills and your sense of priorities: you will need to mobilize your ability to obtain, analyze data and communicate in writing and orally in order to obtain the trust of your customers.
You have a strong interest or even good knowledge of our customers’ products and applications. Ideally experience with a manufacturer in the sector located downstream of our activity.
Your professional and personal entourage recognizes your enthusiasm and your interpersonal skills and obviously your very good command of English.
The Intel Common Platform Foundry Alliance