OnStar: Getting Connectivity Wrong

OnStar: Getting Connectivity Wrong
by Roger C. Lanctot on 04-24-2022 at 6:00 am

OnStar Getting Connectivity Wrong

One of my pet beefs with the car industry is that car makers, on the whole, have failed to agree among themselves as to what basic vehicle connectivity ought to consist of. From car maker to car maker prices vary, bundles vary, free periods of service access vary and the variations get worse between model years as offers change and … Read More


Emergency Response Getting Sexy

Emergency Response Getting Sexy
by Roger C. Lanctot on 03-02-2022 at 6:00 am

Emergency Response Getting Sexy

For 20 years the concept of emergency response has been one of the most tired, uninteresting sectors of the automotive industry. General Motors introduced OnStar automatic crash notification 26 years ago and that application has long been considered the end of the story.

The shutoff of 3G wireless networks and the resulting … Read More


Apple and OnStar: Privacy vs. Emergency Response

Apple and OnStar: Privacy vs. Emergency Response
by Roger C. Lanctot on 01-30-2022 at 8:00 am

Apple and OnStar Privacy vs. Emergency Response

In the season 6 premiere of Showtime’s “Billions,”, financier Michael Prince and his lieutenant are remotely monitoring Wags’ heart rate thanks to an Oura-like smart ring as he works out on a Peloton stationary bike. The remote observers conclude Wags is having a heart attack and dispatch emergency medical technicians to his… Read More


GM Fires First 5G Shot

GM Fires First 5G Shot
by Roger C. Lanctot on 08-29-2021 at 10:00 am

GM Fires First 5G Shot

Connecting cars remains one of the most unnatural acts in the world of IoT. “Connected Car” headlines might make you think otherwise, but the reality is that precious few cars on the road today are connected with a live, provisioned and functioning wireless connection. That being said, General Motors claims 16M of those cars

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2020 The Year of Live In-Car Remote Assistance

2020 The Year of Live In-Car Remote Assistance
by Roger C. Lanctot on 01-12-2020 at 10:00 am

2020 The Year of Live In Car Remote Assistance

After years of travel and computing remotely while on the road I have found that there are two magical experiences for the business traveler. One of those experiences is the hotline support I get from my preferred airline – United. The other is the live remote assistance I periodically receive from my company’s in-house IT department… Read More


Forget about 5G

Forget about 5G
by Roger C. Lanctot on 09-20-2019 at 10:00 am

There is a vast amount of hubbub in the automotive industry regarding the onset of 5G technology. Industry excitement is manifest in the 5G Automotive Association (5GAA) which is facilitating collaboration (among 120+ member) between the automotive industry and the wireless industry, possibly for the first time ever.

For … Read More


GM’s Dashboard Surrender

GM’s Dashboard Surrender
by Roger C. Lanctot on 09-10-2019 at 10:00 am

There was a time when General Motors’ OnStar offering was readily and clearly understood by consumers for the fact that it did one thing incredibly well: summoning assistance in the event of a vehicle crash and airbag deployment. This now-23-year-old connected car solution still stands strong as a powerful brand-defining … Read More


SpaceX: Starlink to Carlink

SpaceX: Starlink to Carlink
by Roger C. Lanctot on 06-13-2019 at 5:00 am

When SpaceX launched 60 satellites into orbit last month – the first of a planned fleet of 12,000 such satellites which will ultimately deliver terrestrial Internet access in concert with earth-bound stations – astronomers were alarmed at the apparent impact on earth-based observatories from light pollution.… Read More


Auto Shows No Connection

Auto Shows No Connection
by Roger C. Lanctot on 04-21-2019 at 12:00 pm

The Washington Auto Show, one of the largest auto shows in the U.S., has a problem and it is a problem shared by other auto shows in the U.S. and around the world. It is a problem that plagues the entire industry and it may spell trouble for connecting with car customers.

I visited the Washington Auto Show last week. The event closed on … Read More


CES 2019 Stormy Weather for IBM

CES 2019 Stormy Weather for IBM
by Roger C. Lanctot on 02-03-2019 at 12:00 pm

Ginni Rometty, chairman, president and CEO of IBM was kind enough to take on the task of an hour-long keynote at CES 2019 in Las Vegas last week. She used the opportunity to highlight three areas of computational innovation at IBM – deep data, broad AI and quantum systems – with the help of three partners: Delta Airlines, Wal-Mart… Read More