Sales Engineer

Job Description and Requirements :

• Provides primarily pre-sales technical support for the implementation of complex products/applications/solutions.
• Uses in-depth product and domain knowledge to provide technical expertise to sales staff and the customer/prospect through sales presentations and product demonstrations.
• Assists the sales staff in understanding a customer/prospects business context, assessing potential application of company products or services to meet customer/prospect needs in order to make a positive economic impact to their business.
• May manage a product solution validation exercise, based upon customer/prospect requirements to demonstrate feasibility of the solution, often requiring rapid prototyping and/or product demo for client.
• May provide consultation to prospective users and/or product capability assessment and validation.
• May also provide post-sales technical support to act as an enabler in the delivery  of implementation support, training, and maintenance of company products/applications/solutions while assessing the potential for upsell or cross-sell opportunities in the customer.
• May capture and codify pre-sales best practices for dissemination across the wider pre-sales team.
• Typically single technical point of contact in a pre-sales engagement.
• Participate in deal specific account strategy planning sessions to identify how Sales Engineer can increase competitive positioning by being a differentiator in the sales cycle. Developing responses for competitive product positioning.

Requirements

• Typically requires a minimum of 8+ years of related experience.
• Having wide-ranging experience, uses professional concepts and company objectives to independently resolve complex issues in creative and effective ways.
• Understands customer wants and needs.
• Customarily exercises a high level of independent judgment and interpretation in selecting methods, techniques and evaluation criteria to obtain results.
• Frequently performs in project leadership role.
• Determines methods and procedures on new assignments and projects.
• Offers new solutions or direction and is able to encourage and motivate others to support new solution or direction.  May advise senior management on specialized technical or business issues.
• May coordinate activities of other personnel as a team lead.
• Networks with key contacts outside own area of expertise