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Technical Support Engineer II – Electromagnetics

Technical Support Engineer II – Electromagnetics
by Admin on 02-12-2024 at 3:27 pm

Website ANSYS

[Main Responsibilities]

  • Ansys Software Support
  • Provides the highest level of technical support to customers and channel partners.
  • Follow support processes to ensure high quality and timely customer service resulting in customer satisfaction.
  • Provide technical expertise support in one or more simulation areas.
  • Product improvement
  • Create defect reports as needed and verify fixes according to process.
  • Also participates in testing new versions to ensure new features and workflows address customer requirements.

Other

  • Support the sales and marketing teams and conduct demonstrations, webinars, online training, and other meetings as needed.
  • Participates in other strategic teams and company initiatives as needed.

[Applicant Qualifications]

  • Must have a bachelor’s or master’s degree in electrical/electronic engineering and specialized knowledge in high-frequency simulation tools.
  • Have 1-3 years of experience using antenna-related simulation tools.
  • (Familiarity with software such as Ansys HFSS, SBR++, CST MW Studio, and ADS is preferred.)
  • – Familiarity with radio frequency, microwave, and antenna concepts, including S-parameters, wave propagation, and antennas. Knowledge of radiation patterns, scattering analysis, etc.
  • Experience using programming languages ​​to automate simulation workflows (Python, C#, Javascript, etc.).
  • Logical problem-solving ability in Japanese and English, and ability to communicate with overseas engineers in English.

[Desired skills]

  • Basic knowledge of electromagnetism and circuit theory.
  • Must have experience in creating technical documents.
  • Have the ability to develop and debug software-related issues.
  • Deep understanding and interest in various industry trends, technologies, engineering environments, product design complexity, development challenges, etc.
  • Familiarity with customer management tools and processes.
Apply for job

To view the job application please visit careers.ansys.com.

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