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Sr. Credit & Collections Specialist

Sr. Credit & Collections Specialist
by Admin on 03-27-2023 at 4:29 pm

Website Cadence

Timely collections of North America customer accounts receivable to achieve targeted results.  Accounts receivable include multi-million-dollar transactions.  To achieve these results, candidate will be required to develop, foster and manage key relationships with Cadence account managers/directors and customers.

Title: Sr. Credit & Collections Specialist – R42045

Location: San Jose, CA, Sandy, Utah, Austin, TX

Must Haves:

  • Resolve client-billing problems and address accounts receivable delinquency, applying good customer service in a timely manner.
  • Provide weekly and quarterly metrics reports with updates on collection status and analysis of movements on the accounts receivable ledger.
  • Cash receipts – liaise with Order Management and Accounting teams to ensure correct cash application to customer accounts.
  • Please Note: This is not a Call Center. This is a corporate office, and we are looking for a Sr. Credit & Collections Specialist to join our team.

Requirements:

  • At least 5 years of collections experience including interaction with a large customer base.
  • Some credit experience preferred.
  • Proficiency in Microsoft Office including Excel and Word is essential.
  • Excellent communication, problem solving, and analytical skills required.
  • SAP, SharePoint, and Salesforce experience are preferred.
  • Must be a self-starter capable of identifying and completing critical tasks independently with a sense of urgency.
  • Must be detail oriented with an eye for accuracy.
  • Experience in high tech industry beneficial.

Position Responsibility:

  • Review open accounts receivable and engage in required collection efforts.
  • Make outbound collection calls/emails in a professional manner while maintaining and improving customer relations.
  • License key extensions – manage customer software access in line with customer payments.
  • Prepare cash flow forecasts for customer account portfolio.  This involves examination of existing and future billings for all order types and an assessment of the expected collection dates.
  • Prepare various reports as required.
  • Occasional project work.

The annual salary range for San Jose is $65,180.00 – $122,000.00. You may also be eligible to receive incentive compensation: bonus, equity, and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the salary range is a guideline and compensation may vary based on factors such as qualifications, skill level, competencies and work location. Our benefits programs include: paid vacation and paid holidays, 401(k) plan with employer match, employee stock purchase plan, a variety of medical, dental and vision plan options, and more.

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