IT -Staff Systems Engineer

Role:

• Provide all IT support to all the staff in Cadence offices.
• Would be required to
  • Install OS on Desktops & Laptops.
  • Troubleshoot SW or HW issues on laptops & Desktops.
  • Install SW of desktops & laptops.
  • Work with other members of the IT to ensure high uptime of all IT services i.e. Site LAN / WAN , storage , servers, etc.
  • Need to  work on all Jira tickets assigned to you.
  • Attend meetings to collaborate with other members of the organization

Responsibility:

• Work on all user requirements/issues thru Jira tickets.
• Adhere to asset management process.
• Ensure adherence to stated SLA’s for all Jira tickets.
• Ensure High quality support to customers.
• Follow up ad-hoc tasks and projects.

Requirements:

Must have:

• Engineering graduate
• Good hands on experience on MS Windows/MAC OS  & SW installation.
• Should have good knowledge on HW components of a system.
• Knowledge on Networking concepts and operations.
• Good English communication skill in oral and written.

Preferred.

• Experience on Virtual infrastructure i.e. VMware
• Experience on Linux OS administration.