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IT Helpdesk Team Leader

IT Helpdesk Team Leader
by Admin on 02-21-2023 at 8:35 pm

Website CEVA


Want to manage sophisticated IT helpdesk & operations environments?

Passionate about IT hands-on work & services with enhanced capabilities?

We are looking for an highly motivated and energetic IT Helpdesk & operations manager.

In this job, you will:

  • Manage CEVA helpdesk and support operations team.
  • Demonstrate hands-on capabilities on desktop and laptop level, including:
  • Installing and upgrading software, installing hardware, configuring systems and applications.
  • Access software updates, drivers and KBs to aid in troubleshooting & resolving technical issues.
  • Exploring new hardware / software, Configure initial software build for new hardware.
  • Promote processes to enhance CEVA IT operation flow
  • Interact with business managers and CEVA teams worldwide to enhance IT solutions.
  • Investigate incidents and run a learning process to implement changes to avoid reoccurrence


  • 5+ years of experience
  • IT Helpdesk & Operations team management
  • Recent and On-Going hands-on proven experience – MUST
  • IT Project management or cross teams operations – ADVANTAGE
  • Knowledge in Networking – ADVANTAGE
  • Knowledge in Virtualization (VMware) ADVANTAGE
  • Experienced Linux/Windows system admin – ADVANTAGE
  • Great inter-personal abilities
  • Capable of setting and managing IT SLA.
Apply for job

To view the job application please visit

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