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Director Program Management

Director Program Management
by Admin on 10-26-2023 at 5:21 pm

  • Full Time
  • Noida, India
  • Applications have closed

Website Synopsys

Job Description and Requirements

Director – Program Management: Office of PMO

This is not a typical project / program manager position. Ideal candidate will have a combination of skills around:

  1. Go To Market business operations (i.e. Processes streamlining related to Sales / Marketing Operations function or in general Enterprise processes related to Quote to Cash)
  2. Program Management – i.e. Champion and drive multiple projects in support of Go To Market business operations.
  3. A business consulting mindset: Hence a person who has worked with business consulting companies as a process consultant / architect / delivery lead / program manager.
  4. Seasoned manager / leader – developed and led resources.

Broad-based description as follows:

  • Establish and Drive Program Office for Go-To-Market function and Sales Operations
  • Partner with business stakeholders in scoping and outlining best practices / process to support critical business operations.
  • Supervise consultants, analysts and implementation partners to ensure alignment and success.
  • Program Management support for ongoing projects.
  • Develop operational metrics / KPIs to track project progress and performance.
  • Coordinate and drive cross-functional alignment (Business / Operations / IT / External Vendors)
  • Define program / project management standards, processes and methodologies.
  • Develop resource plans for support of ongoing and new initiatives.
  • Maintain effective communication with all partnering functions and management to ensure program success.
  • Lead by example and have a deep commitment to the organizational goals.
  • Drive resolution of cross-functional issues impacting all project(s)

Required Knowledge, Skills, and Abilities (KSA’s):

  • Excellent Program Management Skills as part of Sales Operations function
  • Good understanding of the best practices around Lead to Cash Process / Systems
  • Must have proven expertise in developing and driving programs in the area of Marketing Automation, Sales Process Automation, Systems Automation, CRM Automation to name a few.
  • Highly organized and detail oriented with excellent problem solving and communication skills
  • Proven ability to supervise and drive multiple projects / assignments.
  • Proven ability to resolve a wide range of operational issues.
  • Excellent creative problem-solving abilities, coupled with a desire to take on responsibility.
  • Salesforce, Cloud Operations, and related Business Applications is a must.

Preferred KSA’s:

  • Prior Program Management Experience in Business Operations and Sales Function.

Experience/Education/Certification:

  • Minimum of 18 years of progressive working experience in Project and Program Management
  • Experience in supervising and driving complex and enterprise-wide initiatives.
  • Experience in driving Systems Implementation Projects; preferably in Sales Operations function focused on enabling Lead to Cash Process
  • Minimum Bachelor’s / Master’s degree in business, or Information Sciences (IT)
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