Customer Advocate – Inside Sales Representative

The position will require maintaining customer relationships by providing “Sudden Service” for our mainly existing customers, serving as sales support contact by answering daily questions and providing assistance where needed.

Essential Functions/Responsibilities

• Sales support for our existing customers by e-mail and telephone
• Answer incoming communications from customers
• Independent preparation of quotations
• Communication and clarification of customer requirements and inquiries with internal development and manufacturing departments
• Support of the technical field service, as well as in day-to-day business

What we expect from you

• Professional commercial or technical education or Bachelor’s Degree in Business or other Business discipline
• 2-5 years’ experience in a Customer Service or Sales environment
• Knowledge in the field of electronic interconnect technology or semiconductor technologies is an advantage but not a requirement. Detailed product training is part of the induction period
• Very good spoken and written German and fluent communication skills in English
• Exceptional communication skills to interact effectively across the organization and with customer base
• Team Player
• Conflict resolution
• Planned and structured way of working
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)

What we offer

• A varied job in which we build on your ideas, creativity and spontaneity
• A performance-based income that you can help determine through our mutual success
• Flexible structures and flat hierarchies
• Open Door Policy
• Profound training period
• A high degree of personal responsibility and creative freedom
• A highly motivated, dynamic team in which success orientation, joy and team spirit come first
• Diverse opportunities for further development, such as in the areas of Account Management, Field Sales, technical product advice
• A subsidized company pension scheme
• Hybrid working model