Communications Spec, II

Role Responsibilities:

• Knowledge of common Information Technology verbiage and tools (Zoom, Microsoft Office, Microsoft Whiteboard, mobile device management and other applications as needed)
• Produce various versions of designs/visual representations in a fast-paced environment
• Provide and receive constructive feedback within the team, suggesting/receiving modifications and improvements for documentation, communications, project plans and presentations
• Confident when presenting content to all audiences; able to articulate clear and concise messaging
• Fundamental knowledge of SharePoint 2013 and SharePoint online
• Attend discussion sessions to determine the communication needs and assess best solution
• Measure and apply metrics to written and shared content to assess effectiveness
• Collect design requirements to conceptualize visual communication tools
• Maintain accurate client interaction documentation
• Edit, clarify and proofread communication written by others as assigned
• Perform support tasks in the planning, layout and preparation of artwork for inclusion in technical manuals, reports, product brochures, displays and presentations
• Determine composition of technical illustrations and select views, angles, perspectives and projections necessary for presentation
• Assist in selection of techniques best suited to produce desired visual effects and recommend methods and mediums to convey desired effect
• Write user documentation

Role Qualifications:

• Excellent written and spoken English
• Attention to detail is essential
• Fundamental understanding of web design capabilities and functions a plus
• Understand common use cases for different forms of communication
• As a skilled specialist, complete a wide range of complex tasks in resourceful and effective ways
• Determines methods and procedures on new assignments
• Works under the general guidance of management and key team contributors with independence in planning work
• Understands implications of work and makes recommendations for solutions
• Active listening, patience, attentiveness, adaptability and dependability
• Ability to build working relationships with colleagues across the company
• Understand the critical role effective communication plays in the business environment

Education:

• Bachelor’s Degree or 4 years related experience preferred