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CH-IT support for on-site service (m/f/d) (50-100%)

CH-IT support for on-site service (m/f/d) (50-100%)
by Admin on 11-21-2023 at 8:25 pm

In this role, you will become part of our 9-person IT team, which is active for the international Swissbit group from Berlin. The main activity takes place at the headquarters in Bronschhofen; regular appointments at the Konstanz location are part of the task.

Exciting tasks await you:

  • Cross-location 1st and 2nd level IT support, managed via ticket system
  • Configuration and administration of PC workstations, servers, switches and mobile devices such as laptops and smartphones
  • Support, maintenance and optimization of the hardware and software used
  • Troubleshooting and replacement of the software and hardware used
  • Support of end device encryption
  • Participation in building a solution database in IT support
  • Technical negotiations, commissioning and coordination of external service providers
  • Coordination with the specialist departments to ensure trouble-free system applications
  • Communication with technology manufacturers regarding new innovative products and implementation of the new hardware
  • Implementation and participation in continuous improvement processes (CIP)
  • Project-related collaboration with the internal interfaces

Say “yes of course” to us if you appreciate this:

  • Enjoy working in an international and innovative working environment
  • Would like to work in a dynamic and highly motivated team
  • Preferably to tackle things today rather than tomorrow
  • Appreciate flat hierarchies and short decision-making processes
  • Want to make jumps you’ve never done before
  • Happy to work in an attractive working environment with flexible working hours & hybrid working

We say “yes of course” to you if the following applies to you:

  • Completed apprenticeship in computer science or comparable training
  • Profound professional experience in IT infrastructure and IT support for standard applications such as Microsoft Office, Windows 10/11
  • Knowledge of IT security and support of networks in a medium-sized company
  • Strong experience in planning and structuring, e.g. with Microsoft Visio
  • Experience in Windows Server administration,
  • Linux administration knowledge is an advantage
  • Very strong internal customer orientation
  • Solution-oriented, structured and careful work
  • High level of communication skills and commitment
  • Very good knowledge of German and good English, both spoken and written
  • Driving license category B

Apply? Yes, of course!

We look forward to receiving your online application via our career portal (including salary expectations and possible starting date):

Swissbit Germany AG

Industriestrasse 4
CH-9552 Bronschhofen

+41 71 913 03 60

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