Business Process Consultant

Job Description

Responsible for analysis and evaluation of user business problems and development of business system or process recommendations to meet requirements, including problem definition, evaluation of requirements, and implementation of systems/processes. May participate in business systems planning to define or upgrade business applications or functional solutions. May serve as business liaison to IT. This role may involve a significant amount of project management. Project management responsibilities include managing internal non-technical business projects from initiation through completion. Leads project planning, resourcing, staffing, progress reporting, issue resolution and delivery of results. Interprets requirements, identifies project scope, plans and directs schedules, monitors project budgets, assigns tasks and tracks performance and milestone achievement. Recommends schedule changes, cost adjustments, resource additions or scope changes. Ensures effective communication across teams/functions. Keeps management informed of progress, key issues and changes which may impact the business. Requires people and resource management through others, and may include leading third party resources.

• Initiates innovative business systems/process design, development concepts
• Technical or business consultant to group and business level managers
• Leads development of global, high impact and/ or long-range strategic business systems/process workflow projects and initiatives

Job Qualifications

Responsible for analysis and evaluation of user business problems and development of business system or process recommendations to meet requirements, including problem definition, evaluation of requirements, and implementation of systems/processes. May participate in business systems planning to define or upgrade business applications or functional solutions. May serve as business liaison to IT. This role may involve a significant amount of project management. Project management responsibilities include managing internal non-technical business projects from initiation through completion. Leads project planning, resourcing, staffing, progress reporting, issue resolution and delivery of results. Interprets requirements, identifies project scope, plans and directs schedules, monitors project budgets, assigns tasks and tracks performance and milestone achievement. Recommends schedule changes, cost adjustments, resource additions or scope changes. Ensures effective communication across teams/functions. Keeps management informed of progress, key issues and changes which may impact the business. Requires people and resource management through others, and may include leading third party resources. Bachelors or Master Degree or University Degree or equivalent. Typically 10 to 12+ years relevant experience for entry to this level. Post-graduate and/or certification /license may be required. Possesses in-depth skills acquired through advanced training, study and experience and internal recognition in specialty. Not a natural progression from Expert level