EDA Flow Technical Support Engineer

Do you like a challenge, are you a complex thinker who likes to solve problems? If so, then you might be the new Altairian we are searching for. At Altair, your curiosity matters. We pride ourselves on a business culture that enables open, creative thinking, and we deeply value our employees and their contributions towards our clients’ success, as well as our own.

 

Job Summary:

Enterprise Computing Global Support team consists of highly knowledgeable and motivated individuals who can design, develop, troubleshoot, and deliver solutions. We also have the opportunities to work directly with various strategic Cellular Phone Manufacturers and EDA/Semiconductor partners (e.g., Apple, Amazon, Google, Microsoft, Oracle, Cray, Dell, HPE, Intel, NVIDIA… to name a few).  The selected candidate will be part of the Enterprise Computing Global Support team, with primary focus on strategic Semiconductor Manufacturers within the Americas region, supporting our FlowTracer product for the Electronic Design Automation (EDA) domain (http://www.pbsworks.com/).

 

What You Will Do:

 

Help customers solve technical issues while using our FlowTracer product
Assist customers in the creation, management and execution of their Design Flows
Communicate and document bug fixes and updates internally
Develop customer-facing documentation for our website, support portals, forums, and social sites on an as-needed basis
Work cross-functionally and develop working relationships with Sales, Services, Engineering, and Marketing teams.
Assist with testing and validation of products as part of the extended development team
Provide second level support to customers; includes but not limited to modifying/extending flow scripts
Become the primary technical liaison to designated strategic customers.
Provide input to Business and Marketing to accurately describe the features and capabilities of a product.
What You Will Need:

 

Basics:

Bachelors, Masters or higher degree in Computer Science.
Minimum 3 to 5 years of EDA Flow Design and/or support experience.
Strong computer science and systems-level knowledge (e.g., networking, operating systems, file systems, high availability, containers).
Strong analytical and debugging skills (e.g., analyzing system and application logs, strace, lsof, gdb, gstack).
Required: tcl and other scripting languages (perl, python)
Experience deploying complex high-performance, high-transaction applications
Preferred:

Experience with SQL, PostgreSQL, and enterprise level data intensive applications a huge plus
Experience with Excel, Tableau, Cognos, Splunk or other analytics software is a plus
Demonstrated proficiency in Software Development is required. C, C++ is a plus.
Experience with EDA/Semiconductor Flow Design tools (FlowTracer) is a significant advantage
How You Will Be Successful:

Envision the Future
Communicate Honestly and Broadly
Seek Technology and Business “Firsts”
Embrace Diversity and Take Risks
What We Offer:

Competitive salary and benefits
Employee discounts
Free training on all Altair products
Flexible work schedule and telecommuting opportunities
Please note, Altair has a defined recruitment process and we do not interview or request personal information from candidates through social media or messenger applications

 

Why Work with Us:

Altair is a global technology company that provides software and cloud solutions in the areas of product development, high performance computing (HPC) and data analytics. Altair enables organizations in nearly every industry to compete more effectively in a connected world, while creating a more sustainable future. With more than 3,000 engineers, scientists and creative thinkers in 25 countries, we help solve our customer’s toughest challenges and deliver unparalleled service, helping the innovators innovate, drive better decisions, and turn today’s problems into tomorrow’s opportunities.

 

Our vision is to transform customer decision making with simulation, data analytics, and high-performance computing.

 

For more than 30 years, we have been helping our customers integrate electronics and controls with mechanical design to expand product value, develop AI, simulation and data-driven digital twins to drive better decisions, and deliver advanced HPC and cloud solutions to support unlimited idea exploration. To learn more, please visit altair.com.