UNIX Systems Admin, II

Job Description:

• Min 4 to 5 years of experience in storage administration
• Familiarity/Experience with NetApp/EMC/Pure Storage, NFS troubleshooting, mount issues and related technologies.
• End User support for Storage and related services in a 24*7 production environment.
• Collaborate with other technical teams to solve problems and continually evolve the technology.
• Shifts can be rotational/permanent.
• Able to schedule, prioritize, support activities, and communicate actions and results as needed.
• Troubleshooting, Analytical skills
• Prepare and maintain documentation of issues and resolutions.
• Respond to alerts, reported issues, escalate problems as required, and resolve significant matters exercising independent judgment within established support practices.
• Experience supporting mission critical storage & data protection solutions is highly desired.
• Troubleshooting issues related to NFS, mount, access, backup etc.
• Perform Data cleanup (copy/move/delete) as and when required. Change/modify Disk permissions / Disk ownership/group access.
• Perform Data backup/Archival as and when required.

Key Roles & Responsibilities:

• The end-to-end management of installation, deployment, operations, monitoring, optimization, and support
• Engage with engineering, operations, and other architecture teams to align services to existing and future business capabilities
• Work on performance analysis and troubleshooting, data recovery strategies for critical systems, and data backup measures

Requirements:

• Bachelor’s degree in Engineering or equivalent certification in computer science, information technology
• Proficient in Linux administration (including permissions, sticky bit, crontabs, rsync, automount, NFS services, LDAP, NFSv4ACL etc.) and troubleshooting
• Knowledge on Enterprise Storage (NAS/SAN) solutions with NFS, CIFS, iSCSI, FCP, S3 technology, Snapmirror etc.
• In-depth knowledge on NAS/SAN vendor solutions (NetApp c-mode, Pure and other storage technology is an added advantage)
• Experience on Automation using Ansible, Python will be preferred
• Knowledge of Directory Services like LDAP
• Networking fundamentals including switching, routing, firewall, DNS, subnetting etc.
• Good communication skills and exposure to IT service management tool
• Strong problem-solving acumen and flexibility with respect to adapt and learn quickly
• Motivation to support customer issues, and work hard to debug and deliver in the tight schedule