SRE – Site Reliability Engineer, Senior

What You’ll Be Doing

• Accountable for ensuring that underlying systems are working as expected. Thus enabling the deployed services to be reliable.
• Serve as a SME in Observability and Resolution Capability
• Conceive, design, build and run services (observable and self-resolvable) that improve the overall reliability of deployed platforms.
• Promote Continuous Improvement culture.
• Identify, craft, and maintain SLIs and SLOs for teams, as well as metrics such as MTTR and Error budgets.
• Suggest architecture improvements and recommend process improvements.
• Evaluate new technology options.

What You Bring To The Team

• 7+ years of experience as an SRE, DevOps or Systems engineer
• Knowledge and exposure to Linux Operating Systems and Networking
• Knowledge of databases – DBA, SQL, PL/SQL, NoSQL
• Hands-on experience with tools like GIT, Ansible, Helm, Robin bundles, Docker, Docker Registry, Kubernetes (Open source and Robin platform) and Terraform
• Proficiency in Shell scripting and Python programming (Data Structures, Algorithms, OOP Concepts and Design Patterns). PowerShell Programming is a value add.
• Expertise in bare metal, cluster and cloud deployment practices
• Experience in Cloud Infrastructure Automation – Azure (preferred), GCP, AWS or Alibaba.
• Experience on Cloud Operations tools
  • Monitoring tools – Nagios, Beats, Elastic stack, Prometheus
  • ITSM tools – ServiceNow (preferred) or Remedy
• Good knowledge and working experience on ITIL and Agile processes.
• Critical problem-solving skills
• Cross team partnership and program management skills
• Excellent command in spoken as well as written English and native Korean language