Sr Eng Quality

Summary of Role: 

The Customer Quality Engineering (CQE) team provides leadership and technical support on quality and reliability issues to internal and external customers, and works closely with the Fab teams to ensure we have robust quality systems and processes to deliver on business commitments.  As a CQE, you will provide expert technical knowledge to drive quality and reliability issues and improvement opportunities to closure, and contribute to resolution of complex problems related to quality systems. CQEs are key leaders in communicating quality, reliability and manufacturing information and procedures to external customers.  In addition, our CQEs have the opportunity to work with cross-functional teams and other GlobalFoundries Fabs to drive strategic initiatives that directly impact customer satisfaction.

Essential Responsibilities:  

• Drive cross-functional teams to address and close all Quality issues raised by clients; contribute to similar in-fab issue resolution
• Effectively communicate status of Quality-related tasks, projects and metrics to upper management, customers, and internal teams
• Work across functional teams in Quality, Manufacturing, Sales, Supply and others, both within Fab 9 and across all GLOBALFOUNDRIES fabs
• Establish Standard Work and Metrics for Quality-related Continuous Improvement activities and Key Performance Indicators (KPIs)
• Serve as focal point for bringing the “voice of the customer” to other Fab 9 teams
• Utilize “LEAN” practices to implement and improve Fab 9 CQE standards and processes
• Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements and programs

Required Qualifications: 

• Education/Experience – Engineering or Technology-related Bachelor’s degree
• Years of Experience – 2-5 years experience
• Travel –  <5% travel
• Good communication, interpersonal, and team skills
• Ability to present data effectively
• Problem-solving skills
• Ability to work in a diverse and dynamic environment
• Ability to work independently and with minimal supervision
• Knowledge of Quality Management Systems and their supporting measurements and processes
• Working knowledge of quality and reliability fundamentals
• Fluency in English Language – Written & verbal 
• Physical Capacity Demands – Desk, phone and in-person conferences/meetings

Preferred Qualifications:  

• Education/Experience – Engineering or Technology-related Master’s degree
• Experience with leading teams and or projects
• LEAN Manufacturing knowledge
• Previous quality experience
• Working knowledge of semiconductor design, manufacturing, and support processes
• Degree focus in Quality Engineering at bachelors or masters level