Senior Application Engineer

Ansys is US headquartered, Nasdaq listed and world’s #1 engineering simulation software company. Using engineering simulation software, our customers can rapidly innovate and easily validate design ideas, predicting the future of transformational products.

The Industry Expert(IE) functions as a true partner to our customers in the selected industry by listening to their needs and developing a deep working knowledge of their goals, key business initiatives, technical challenges and  engineering problems to deliver Ansys based solutions to achieve customers’ desired business outcome. The IE partners with sales to identify opportunities that will expand Ansys’ footprint, plan and prioritize the necessary technical activities to achieve the account growth plan. These activities span positioning of all Ansys products and include co-ordination with presales, technical support, consulting, training, as well as interfacing with the Ansys development and marketing teams.

Key Duties and Responsibilities

• Establish a long term and sustainable relationship with the assigned accounts in High-Tech Industry, aligning Ansys’ solutions with the client’s key business initiatives; The Industry Expert is viewed by the customer as their trusted advisor and Single Point of contact for all technical activities.
• Work collaboratively with the sales to identify the necessary strategic long term and short term technical activities worldwide to achieve the overall sales goals with the agreement of the customer; procure the required resources worldwide from the Regional Technical, Training and Consulting teams to execute the activity
• Advanced professional role, focus on select account(s), primary point of contact for all technical engagements, expertise in mapping customer technical requirements to Ansys solutions in an industry vertical
• Work with the sales to leverage proper technical resources to assist in the effort to expand the Ansys footprint; identify areas of opportunity at the account to displace competition, add products, add users and expand globally
• Review all technical support activities and work with the local support managers to ensure follow-up and coaching for technical staff to ensure the quality goals are met
• Be the voice of the customer by taking their key requirements to the Ansys product development teams, influence Ansys product roadmap and drive in competitive solution positioning
• Lead opportunity qualification & drive technical campaigns for complex engagements, advise on market sizing initiatives
• Lead account-based marketing strategy, drive technology deployment & adoption including partner solutions
• Establish executive-level relationship between Ansys and the customer working with sales.

Minimum Education/Certification Requirements and Experience

• Bachelors, Masters or PhD in Electrical Engineering/Computer Science or a related field
• Required minimum years of professional experience in an engineering environment: 5 years for Bachelors, 3 years for Masters
• Demonstrated use of relevant Ansys software or knowledge of other commercial CAE, CAD, EDA, PLM software packages
• Strong organizational and time management skills, possesses a sense of urgency
• Demonstrated understanding of engineering practices and product development, experience with building solutions using simulation technology and deploying those solutions within customers’ engineering workflows
• Logical problem-solving, strong interpersonal and communication skills with the ability to facilitate and conduct webinars and presentations to customers and to a wide range of audiences. Fluent in writing and speaking English
• Ability to organize and drive multiple projects which are complex in nature across geographically diverse locations. Possesses a sense of urgency
• Projects a professional image and demonstrates business acumen, driven to succeed
• Ability to travel up to 50% of time

Preferred Qualifications and Skills

• At least 2 years of experience in application engineering, customer support, or consulting services type customer facing roles using engineering software
• Required minimum years of professional experience in an engineering environment: 8 years for Bachelors, 6 years for Masters or 3 years for PhD
• Be familiar with the IPD(Integrated Product Development) process in High-Tech Industry in China

Demonstrated ability to understand business requirements and translate these into an execution plan that delivers value and meets business goals