Sales Support (m / f / d)

What are my tasks?

In your new role, you will support the sales team in the COMOS Industry Solutions area in the successful processing of software and / or service orders. Your tasks include: 

• Sales processing of customer orders, ie support of the entire sales process from the first customer contact (close coordination with sales) to the delivery of goods
• Agreement coordination & administration
• Export control
• Maintenance of customer master data and its installations in our system SalesForce.com (SFDC) and comparison in SAP
• Creation of offers and price information in cooperation with the sales and delivery service
• Placement of orders in the Customer Relation Management (SFDC) system including creation of internal documents, obtaining approvals & signatures and simultaneous triggering the order of our products and tracking the delivery status
• Processing incoming orders and creating order confirmations
• Maintenance of software maintenance and calculation
• Cross-departmental coordination and communication with business administration, finance, legal etc.

What do I bring with me?

• Degree in business administration or an equivalent apprenticeship, supplemented by appropriate professional experience in order processing or in sales administration is desirable
• Very good communication skills in German and English
• SAP knowledge and SFDC (CRM) knowledge desirable
• Targeted and exact work style
• High level of commitment, willingness to succeed and professionalism
• Persuasiveness, continuity, loyalty and team spirit
• optional experience with purchasing tasks