R&D Documentation Specialist II f/m

Key Duties and Responsibilities

• Determines audience needs to create user documentation, tutorials, API documentation (eg doc for Python, REST, C/C++) and videos for Ansys products​
• Updates and revises previously released documentation
• Collaborates with product teams and subject matter experts to ensure quality and technical accuracy of content
• Acquires enhanced knowledge about both Ansys products and Ansys documentation tools, processes, and procedures
• Works under some supervision
• Works together with product QA teams to identify and describe defects  that appear when testing the documentation and tutorials
• Supports to some degree the product teams in testing of new features during development, for example performs functional, application, regression and performance testing in manual and/or automated test environments and investigate possible causes of problems, Creates test plans, participate in defect management and testing metrics, applies standard techniques and procedures and comply with the company’s overall development and testing processes​

Minimum Education/Certification Requirements and Experience

• BS in Technical Writing, Technical Communication, Computer Science, English/Linguistics, Journalism, or Engineering with 2 years’ experience or MS
• Fluency in English, along with excellent written and spoken communication skills
• Ability to gather and analyze technical and product information from various sources, paying close attention to detail
• Capacity to develop user-centric documentation ensuring a high level of quality, consistency, and accuracy
• Comfort in managing multiple tasks and priorities simultaneously in a fast-paced, deadline-driven, geographically diverse environment
• This position does not qualify for immigration sponsorship

Preferred Qualifications and Skills

• Familiarity with Ansys products
• Familiarity with the concepts of documentation authoring, common project management software, version control, and structured documentation, as well as build tools, oXygen, DITA, XML, Docbook, Git, Camtasia, user-centered design processes, and agile development methodologies
• Technical background on Optimization, AI/ML, Statistics, CAE either as user or as theoretician is helpful
• Windows and Linux experience is helpful
• Willingness to start and use a technical software like optiSLang
• Experience determining the best method in which to present information and then creating the appropriate output(s), such as topic-based help, videos, tutorials, graphics, and interactive learning systems