CHERI webinar banner

License Compliance Investigator II

License Compliance Investigator II
by Admin on 04-12-2024 at 2:55 pm

Website ANSYS

Summary / Role Purpose

The License Compliance Investigator II (LCI2) is responsible for identifying and developing opportunities to generate business through license compliance cases. The LCI2 needs to independently analyze infringement data collected by the Call Home solutions, build a LC compliance case, and provide guidance to the LC Sales Specialist, sales team, and channel partners to lead to a resolution of the LC case.

Key Duties and Responsibilities

  • Identify and qualify LC leads (antipiracy). The LCI2 will use the Case Management Software to identify, manage, track and document Copyright infringements identified through the Case Management Software, CRM and other databases or registered by Channel Partners, or submitted by 3rd-party LC agencies.
  • Coordinate with the LC legal firms and agencies and occasionally directly manage License Compliance cases. The LCI will support the LC agencies and legal firms to work on and settle LC cases, including generating reports for the 3rd-party suppliers, reviewing the overall strategy for each case, and tracking and reporting on the status of LC cases. In some instance, the LCI2 will independently work on and settle LC cases, supported by the LC Specialist, Sales and/or channel partners.
  • Research LC cases.The LCI2 will convert LC leads into LC cases by following the LC Investigation process i.e., identify the individual infringers using publicly available and commercial databases including LinkedIn and job boards; confirm the correct identification of the infringing organization using TCP/IP tools and databases; compare the infringed licenses with assets and entitlements in the CRM; examine the account history in the CRM and other databases. In addition, while working on a case, the LCI2 will troubleshoot and report data issues for escalation to the call home vendors.
  • Prepare documentation to transfer LC cases to the LC Specialist and/or Legal Firms and/or LC Agencies. Use the Case Management Software to document the case investigation and maintain historical records for all LC cases; find, access and update case information; and share critical case information across the LC organization. In addition, the LCI2 will coordinate calls and one-on-ones with the LC Specialist, Legal Firm and/or LC Agency to review, continue to investigate and transfer the case.
  • Prepare and courier License Compliance Letters. After reviewing a case with the LC Specialist, the LCI2 will use templates to prepare license compliance letters and courier and/or e-mail them according to the local License Compliance process. In addition, the LCI2 will document all communications using the Case Management Software.
  • Participate in LC calls with other teams and 3rd-parties. Participate and, if necessary, coordinate calls with the LC Specialist, Sales, Channel Partners, Legal Firms, LC agencies and/or 3rd-party software auditors to transfer, continue to investigate, review and/or or work on LC cases.

Minimum Education/Certification Requirements and Experience

  • Fluent in English
  • Bachelor’s degree in engineering, business or Law, or relevant qualification or work experience
  • Must have at least 5 years of work experience in the software industry
  • Strong analytical skills
  • Adept at learning new IT skills

Preferred Qualifications and Skills

  • Experience in License Compliance, Intellectual Property Law, Software Asset Management, Software Audit, and/or Data Analytics
  • Demonstrated integrity and confidentiality
  • Ability to foster teamwork
Apply for job

To view the job application please visit

Share this post via: