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Internal Account Manager

Internal Account Manager
by Admin on 11-11-2022 at 2:03 pm

Website Samtec

With more than 6,000 employees, SAMTEC is one of the world’s leading manufacturers of connectors in the electromechanical components market, the company has over 40 sales locations and 12 production sites worldwide.

Far more than just a connector manufacturer, Samtec is committed to providing exceptional service, quality products, and convenient design tools. We believe that taking care of our customers and appreciating our employees is of the utmost importance for the development of the business. This belief is deeply rooted throughout the company and means that our customers can expect exceptional service combined with the latest technology.

For our location in Germering/Munich, Germany and with immediate effect, we are looking for an

Internal Account Manager

The Account Manager position will require maintaining customer relationships by providing Sudden Service for specific accounts, serving as the primary sales support contact for the customer by answering daily questions and providing assistance where needed

Essential Functions/Responsibilities

  • Commercial support and technical advice for our customers on the phone and by e-mail
  • Support for existing customers
  • Creation, negotiation and follow-up of quotations
  • Communicating and clarification of customer requirements and inquiries with internal design and manufacturing divisions in the US
  • In cooperation with our application engineers you will develop customer-specific product solutions according to individual specifications
  • Support for the technical field service in new projects and in day-to-day business

What we expect from you

  • Professional commercial or technical education or Bachelor’s Degree in Business or other Business discipline
  • 2-5 years’ experience in an Account Management or Customer Service environment
  • Knowledge in the field of electronic interconnect technology or semiconductor technologies is an advantage but not a requirement. Detailed product training is part of the induction period
  • Very good spoken and written German and fluent communication skills in English
  • Exceptional communication skills to interact effectively across the organization and with customer base
  • Team Player
  • Conflict resolution
  • Project Management
  • Planned and structured way of working
  • Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)

What we offer

  • A varied job in which we build on your ideas, creativity and spontaneity
  • Flexible structures and flat hierarchies
  • Open Door Policy
  • Profound training period
  • A high degree of personal responsibility and creative freedom
  • A performance-based income that you can help determine through our mutual success
  • A highly motivated, dynamic team in which success orientation, joy and team spirit come first
  • Diverse opportunities for further development, such as in the areas of key account management, field sales, technical product advice
  • A subsidized company pension scheme
  • Hybrid working model

SAMTEC, Inc. is an Equal Opportunity Employer and committed to creating a diverse environment. All employment decisions at Samtec are based in business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, pregnancy or parental status, age, disability, sexual orientation, gender and/or gender identity/expression, marital status, past or present military service, family medical history or genetic information, or any other status protected by applicable laws.

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