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Application Support Specialist with German

Application Support Specialist with German
by Admin on 01-30-2023 at 2:28 pm

Website Siemens EDA

Job Description

The application supports the commercial and organizational quotation process for products and systems of Siemens AG. General aim of the application is an increase of efficiency, as well as the reduction of cycle times and, linked with this, the cost savings concerning quotation editing.
Your new role 
• You need to keep an active & effective knowledge base regarding domain and technological know how
• Work in an international team, participate in both local and global analysis and implementation set-up
• Work with a ticket system
• Error analysis within a web application
• Communication with application users and development/support units
• Monitoring of web applications
• Maintenance and usage of a knowledge database
• Response to application breakdowns, troubleshooting and failure documentation.
• Development of SQL queries
Your qualifications 
• Experience in IT support, using a ticketing system
• Knowledge of SQL, MS Office (including SharePoint) and XML
• Experienced with at least one of the following Perl/Curl/PowerShell/Batch Scripting
• Very good analytical cognitive abilities
• High degree of customer orientation and service readiness
• English skills (mandatory), German (mandatory).
• Processing of error messages regarding supply route as well as handling incidents and participation in the ticket processes
Apply for job

To view the job application please visit jobs.siemens.com.

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