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Account Program Manager

Account Program Manager
by Admin on 04-06-2023 at 2:50 pm

  • Full Time
  • Austin, TX
  • Applications have closed

Website Synopsys

In this role, the Account Program Manager acts as a Directly Responsible Individual representing Synopsys to our targeted customers and drive internal development teams to deliver on customer commitments, goals and targets. The Account Program Manager acts as the focal point of contact on several key engagements to manage external and internal communications between cross-functional teams spanning geographical and organizational boundaries. Proactively identifies and escalates issues; drives problems to resolution; identifies and manages risk, scopes deliverables for key programs and customers, and successfully ensures execution of these programs against established commitments.

This customer focused Account Program Manager must have a background and proven track record in program/project management in an engineering setting. The candidate must be able to organize interdepartmental activities ensuring completion of the project/program on schedule and with high quality. The applicant must be able to manage multiple projects, recognize and mitigate risks, and work proactively on contingency plans. The candidate must be process-oriented with an emphasis on clear and concise communication.

Will work cross-functionally with internal development teams (Sales, Marketing, Field Application Engineers, and R&D) having exposure and visibility on a global scale throughout the organization.

Key Qualifications:

  • BS in CS/EE with 6+ years of experience, or MS in CS/EE
  • Strong essential skills including:
    • Co-ordinate amongst multiple stakeholders with varying needs
    • Drives problem resolution through data-driven, conscious decision making
    • Helps teams manage risk and scope-change from concept to delivery
    • Identifies needed resources to achieve timely deliverables
    • Provides periodic project reports to management
    • Identifies and escalates issues to appropriate levels
    • Remains calm and composed under high pressure situations
    • Promotes, implements, and improves team, cross-functional and cross-departmental business and engineering processes and practices.
  • A quick learner with ability to adapt to changing environments
  • Basic understanding of chip design and design verification methodologies
  • Strong verbal and written presentation/communication and organization skills
  • Able to travel on occasion for short periods of time, and occasionally work on-site at customer premises as required (as global situations permit).
  • Pleasant personality with good customer interface and communication skills

Preferred Experience:

  • Coordinator of departmental or cross-functional teams’ delivery of a product/service
  • Experience scoping and developing project plans
  • Experience with successful customer communications including internal and external customers
  • Candidate having some technical design implementation experience highly desired
  • Ability to understand technical tradeoffs and provide guidance to teams and customers with minimal supervision
  • Previous experience in a customer facing role (Field Application Engineer, etc) is also highly desirable
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