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Account Development Specialist (ADS)

Account Development Specialist (ADS)
by Admin on 03-10-2023 at 7:16 am

Website Samtec

Reports To:  Country Manager

Summary/Objective: The Account Development Specialist (ADS) will make introductions to customers, follow-up on critical early stages of sales development and stay up to date on new technology trends.

The role will be based in the office in Agrate Brianza (Monza); hybrid working may be an option.  We can discuss hybrid working during the recruitment process.

Essential Functions / Responsibilities:

  • Ability to track business using Salesforce, SGN, and other digital tools.
  • Ability to identify products and trends in markets.
  • Make introductions to customers and begin the account development process.
  • Identify and grow emerging accounts.
  • Establish and maintain organisational systems and customer follow-up throughout the life of the projects.
  • Build strong relationships with internal and external customer base.
  • Communicate daily with FSEs and sales channel partners for new or developing opportunities.

“The responsibilities as defined are intended to serve as a general guideline for this position. Associates may be asked to perform additional tasks depending on strengths and capabilities”

Required Experience / Skills:

  • Previous experience of working in Customer Service / Inside Sales environment would be a distinct advantage.
  • Experience of connector / electronic components is preferred.
  • Knowledge of a CRM system (ideally Salesforce) is desired.
  • Excellent communication skills (oral and written) are essential.
  • Must be fluent in Italian and English.
  • A track record of building and developing strong relationships with internal and external customers.
  • Exceptional follow-up skills and attention to detail.
  • Must be a self-starter with a high degree of motivation and can work independently as well as be part of a team.
  • Customer visits and travel to other offices may be required from time to time.
  • Knowledge of Samtec products would be an advantage, but not essential.
  • Very good knowledge in all aspects of Microsoft Office.
  • Must be flexible.

Preferred Education:

  • Bachelor’s Degree / Diploma in Electronics / Engineering; or equivalent related work experience within the industry is required.
  • Language skills (Italian / English) required.

Training required

  • On the job training as appropriate.
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