I tried my best to translate the conversation in English:
Archie:
Hello everyone, I’m Archie. Today, we will be interviewing someone who moved from TSMC in the US to Intel. Just to emphasize, because we all have agreements in this industry and will meet again in the future, some things can’t be said too clearly. However, we can still give everyone a bit of insight into the industry’s norms.
Let’s introduce today’s guest, Mr. A. After graduating from NTU, he worked at TSMC for over five years and also spent some time at TSMC in the US. Recently, he plans to move to Intel. Let’s welcome Mr. A. My first question is, you just switched to Intel and heard that Intel is planning major layoffs. Are you scared?
Mr. A:
There are concerns, definitely, but to say I’m scared would be an exaggeration. It’s because there’s usually a clause that provides some protection for new employees. Also, there are indeed more opportunities here in the US compared to Taiwan.
Archie:
Yes, actually, if you can’t stay at this company, there’s always another one, so there’s no need to be too scared. But what I really want to ask is why you wanted to switch jobs? You said you stayed at TSMC in Taiwan for a long time and never thought about switching jobs, but after coming to the US, you felt more open-minded. Is it because you think there’s a difference between Taiwan and the US?
Mr. A:
I would say, in Taiwan, maybe not everyone, but most people feel that work is quite tough, with long hours and high pressure, and there are many drawbacks. But TSMC is irreplaceable, and its salary is relatively high in the industry, making it a top choice. In Taiwan, you wouldn’t think about going abroad, but in the US, you find that there are indeed more opportunities. Even if you’re a foreigner, once you set foot here and start to understand, you’ll see that TSMC’s salary in Taiwan is much higher than other companies, but in the US, if you switch to another semiconductor company, the difference isn’t that big.
Archie:
I think that’s why many companies in the semiconductor industry like hiring fresh graduates. They are like a blank slate and can be easily influenced, not knowing what’s reasonable. So they might think being exploited or forced to work overtime is normal. After coming to the US, do you feel you were exploited in Taiwan?
Mr. A:
Many university graduates just keep working at TSMC. I feel that TSMC’s image in Taiwan is about producing the best chips at the lowest cost. The demands from higher-ups are often unrealistic. To meet these demands, they usually start by asking new employees to solve all problems immediately. This has indeed helped the company grow quickly, and everyone can quickly get the hang of things, solving problems efficiently as a team. Later, higher-ups would make more and more difficult demands, which the team would try to meet, eventually leading to demands that exceed acceptable limits.
Archie:
What’s the standard for leaving work on time?
Mr. A:
In the US, it’s the set time, but in Taiwan, it’s when you finish your tasks. If it’s 8 PM, then leaving at 8 PM is considered normal.
Archie:
8 PM is definitely overtime. I think work is different for everyone. I know many people who switched from Intel back to TSMC because they wanted to pursue technical leadership and academic achievements. They usually have a strong desire to add value to their field, so they are more willing to return to TSMC. Do you think the turnover rate at TSMC in the US is high? Because I know you switched jobs, which means you weren’t very satisfied with TSMC in the US. So I’m curious if everyone wants to leave TSMC in the US, or is it just you?
Mr. A:
I think it depends on whether the employees are from Taiwan or locally hired. Currently, local hires do have a high turnover rate because they don’t have the constraints of visas and are dissatisfied with the company’s culture. Even those willing to work hard together eventually leave due to unequal benefits. For employees from Taiwan, as I mentioned, there’s a lot of dissatisfaction with the job, but because localization is needed here, the work pressure isn’t as severe as in Taiwan. Secondly, if we separate salary from the comfort of the job, we’re really used to high-intensity, fast-paced work. I worry that in a different environment, I might not be able to work closely with others, maybe because I’m too fast or can’t integrate well. So leaving TSMC is a psychological hurdle, not just about salary. It’s about whether I can still be an international talent after leaving this company. I think many people haven’t overcome this, so when they’re really unhappy, they choose to leave the US and return to their original jobs in Taiwan. I chose to find a new opportunity here. Simply put, staying at a company for a long time gives you comfort because you understand the company’s culture and know who to approach for what. But switching to a new company means stepping out of that comfort zone.
Archie:
Thank you, Mr. A. We also have Mr. B, who worked at TSMC for seven years and also spent some time at TSMC in the US. Now, he has switched to Intel. Mr. B, I want to ask, you just came over, and Intel announced major layoffs. Are you scared?
Mr. B:
I was a bit shocked when I heard it. I just didn’t expect it to happen so soon. If I get laid off, I think experiencing the culture of American companies for these eight months has been quite interesting.
Archie:
Was experiencing American company culture the reason you switched jobs? How do you feel about the difference between American and TSMC’s culture?
Mr. B:
I feel the first issue is definitely the work hours. At TSMC, there’s a set schedule, but it’s impossible to stick to it. If the end of the workday is 5:30 PM, no one leaves at 5:30 PM. I think it’s a company atmosphere issue. Many departments’ handover times are in the last hour of the workday, often leading to overtime. After that, we have tasks to complete during the handover time. The company’s culture is to give you a lot of work in the last hour before leaving, so you naturally start working overtime. Many colleagues also work overtime, so it feels strange if you don’t.
Moreover, some tasks during handover are time-sensitive. At TSMC, all work is handed over before the end of the day. Some people might find this unreasonable, but when they bring it up with their boss, they’re told it’s the company’s culture.
Archie:
So, in the eight months you’ve been at Intel, do you find the work at Intel easier?
Mr. B:
I do find it easier, mainly because of the workload. After getting familiar with the job in three months, the workload is only about 30% compared to TSMC. When I first joined the company, I wanted to learn more, so I asked my boss to give me an additional two or three tasks to get more exposure to different areas. Actually, I didn’t just move from TSMC to Intel; I also changed the type of work I was doing. I think switching fields is beneficial for my future career, which is one of the reasons I moved to Intel.
I told my boss at the time, “Can you let me use more than just 30% of my capacity? Can you let me use 60% or 70%?” He said, “We don’t want our employees to work that much. Just maintain your current tasks.” I guess it might be because our organization is new, so there might not be that much work. I think that’s probably the case.
Archie:
I have to say, it really depends on the organization. From the audience comments, I can see that many people mistakenly think Intel employees don’t work overtime and get plenty of sleep. Our department is not like that at all. Many people here voluntarily work overtime. I think it’s the same in many American companies, including Google and Facebook. These companies don’t force you to work overtime because they believe it’s inhumane. But you end up working overtime voluntarily because some people are very career-driven. If you want to perform well in your career, you naturally end up working long hours.
So, we have some colleagues who are always replying to emails, and you wonder when they sleep because they reply late at night and early in the morning. During work hours, they’re always available. We have many colleagues like that. I think the US really implements a responsibility system. We don’t clock in and out, so it all depends on how much you’re willing to put into your work. It really depends on the person. But after you started working, has your work-life balance improved? Has your family relationship become more harmonious because of it? I’d like to ask your wife about that.
Mr. B’s Wife:
I know many other wives, and we often talk about when our husbands get off work. He really is the kind of engineer who tries to leave work early.
After he joined Intel, I see him all the time, seven days a week, 24 hours a day. At TSMC, I only saw him in the evenings.
Mr. B’s Wife:
We also have more time in the evenings to have dinner with friends who live nearby. During the six years we were in Taiwan, we rarely had dinner at home.